SR Learning Specialist
<p><b>A World-Class Team</b></p><p></p><p>BJs Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most.</p><p></p><p> Were a team built on purpose and opportunity. Join us and be part of something meaningful.</p><p></p><p><b> Why Youll Love Working at BJs</b></p><p>At BJs Wholesale Club, our team members are at the heart of everything we do. Thats why we offer a comprehensive benefits package designed to support your health, well-being and future both on and off the job. When you grow, we grow.</p><p></p><p><b> Heres just some of what you can look forward to:</b></p><ul><li><b>Weekly Pay: </b>Get paid every weekso that you can manage your money on your terms.</li><li><b> Free BJs Memberships: </b>Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*</li><li><b>Generous Paid Time Off: </b>Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.*</li><li><b>Flexible and Affordable Health Benefits: </b>Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.*</li><li><b>401(k) Retirement Savings Plan: </b>Build your financial future with a company match (available to team members 18 and older).*</li><li><b>Employee Stock Purchase Plan:</b> Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJs common stock at a 15% discount.*</li></ul><p></p><p>*Eligibility requirements vary by position.</p><p><b> Major Tasks, Responsibilities, and Key Accountabilities</b></p><ul><li>Owns end-to-end learning operations and administration across learning platforms and tools, including AI-enabled capabilities, ensuring a scalable, user-friendly learner experience.</li><li> Administers Workday Learning and related learning technologies, providing configuration support, user troubleshooting, and continuous improvement.</li><li> Publishes, maintains, and retires digital learning content (eLearning, video, documents, blended learning), ensuring accurate metadata, version control, and tracking.</li><li> Tests and supports eLearning packages (e. g., SCORM) to ensure accurate completions, prerequisites, assignments, and reporting.</li><li> Partners with instructional designers and content owners to support publishing workflows; familiarity with Articulate Storyline and Rise is a plus.</li><li> Builds and manages learning assignments and targeted campaigns to drive awareness, enrollment, and completion.</li><li> Coordinates virtual and in-person learning logistics as needed, including scheduling, calendars, facilitators, rosters, and learner communications.</li><li> Establishes intake processes, templates, and governance that enable business units to maintain onboarding and learning content while preserving quality and consistency.</li><li> Partners with the business to operationalize AI-enabled learning capabilities such as personalized onboarding journeys, recommendations, and learning in the flow of work.</li><li> Manages learning calendars, meetings, and action tracking to keep initiatives on schedule.</li><li> Monitors and manages the Learning support inbox, providing timely, customer-focused support and resolving access, enrollment, completion, and content issues for club and corporate teams.</li><li> Creates and maintains SOPs, job aids, and knowledge-base documentation to support consistent operations and self-service.</li><li> Partners with HRIS/People Analytics to produce learning reports and dashboards supporting adoption, compliance, and effectiveness.</li><li> Supports integrations and system enhancements by partnering with HRIS, IT, and vendors; performs release and regression testing in preview environments.</li><li> Maintains SharePoint learning repositories, ensuring clear organization, permissions, version control, and up-to-date content.</li><li> Maintains training records and documentation to support audits, compliance, and stakeholder requests.</li><li> Manages day-to-day learning projects, including timelines, task tracking, and stakeholder coordination.</li><li> Manages external learning vendors and supports related procurement and invoicing processes.</li><li> Applies quality, accessibility, and data standards across learning operations and identifies opportunities to streamline processes through automation.</li></ul><p></p><p><b> Qualifications</b></p><ul><li>Bachelors degree required.</li><li> 5+ years of experience in Learning & Development, learning operations, training administration, instructional design, HRIS support, or related field.</li><li> 3+ years of hands-on LMS administration experience; Workday Learning preferred.</li><li> Experience supporting or implementing AI-enabled learning solutions within an LMS/LXP environment preferred.</li><li> Demonstrated ability to partner directly with business teams to operationalize onboarding and learning solutions.</li><li> Experience coordinating training logistics, calendars, communications, and learner support.</li><li> Experience managing SharePoint or similar learning repositories with strong governance and organization standards.</li><li> Strong reporting and analytics experience, including partnership with HRIS or People Analytics.</li><li> Experience managing a learning support inbox or ticket queue for distributed audiences.</li><li> Experience supporting integrations, system updates, and UAT/regression testing.</li><li> Experience managing vendors and supporting procurement processes a plus.</li><li> Strong understanding of adult learning principles; instructional design experience strongly preferred.</li><li> Familiarity with SCORM and digital learning publishing workflows; Articulate Storyline and Rise a plus.</li><li> Proficient in Microsoft 365 (Outlook, Teams, SharePoint, Excel, PowerPoint).</li><li> Highly organized, detail-oriented, and skilled at managing multiple priorities.</li><li> Strong written and verbal communication skills with a solution-oriented mindset.</li></ul><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left"><span> This is a hybrid role. Tuesday through Thursday are in-office days at BJ's Club Support Center in Marlborough, MA and Monday and Friday are remote days.</span></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p> In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJs Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $76,000.00 - $98,500.00
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